Freezing in a situation: Experiences from teaching people not to, under an imaginary threat
And now for something completely different.
We often talk about a "fight or flight" reaction, but the truth is that instead of either, most people freeze when something sudden and threatening happens. There are a lot of reasons for why they freeze, and a lot of theories about what exactly goes on and why did evolution lead us to something that seems so borked a reaction, too, in case you are interested. This post is about my experiences in teaching people how to stop doing so in a particular situation.
Situation is this. In the computer game EVE Online, players often participate in player-vs-player combat against other players. While obviously not a real threat in the sense of someone actually risking getting injured or killed, it is nevertheless a fairly intense simulation of a threat -- enough to absolutely give you an adrenaline rush. (To be honest, most people who do that combat probably do it for the rush.) Part of that reality is that combat in EVE is far from consensual: you can be attacked without you signing up for player-versus-player action. Part of it is that losses actually hurt and set you back in the game. Part of it is that you more often than not function as a part of the group, and failing to perform is failing your team mates. Part of it is that in EVE, reputation is everything, and so every engagement threatens your status and your very identity as a player.
A lot of people who try player-vs-player combat freeze in their first fights. They learn all the wrong things from the experience: that they "cannot do pvp", "do not like the adrenaline", and "cannot think fast enough under pressure". The last one is true, but it is not a problem - no one can. The first two practically always turn out to be untrue.
For about a year, I ran a "combat rookie class" for players in my in-game organization, aimed at people who had done no or very little combat in the game. My hunch from those classes is that about 9 in 10 people freeze under a new, threatening situation even when the situation is not about life and death. In any case, about 90 percent of people freeze in EVE when shooting starts, and talking to the 1 in 10 that don't, they seemed to have similar experiences from real life. (In a situation actually about life and death, the percentage is probably higher, if not 100 percent.)
However, with very short amount of instruction, 8 out of those 9 perform perfectly adequately in a game fight. With just a couple of engagements behind them they actually start to clearly outperform the hotheads without the tendency to freeze. They also report loving "the rush". (Only about 2 out of 10 will become absolutely brilliant combatants -- but that's a matter for another post.)
How does this happen?
The first bit of instruction is to tell people that with only rare exceptions, everybody freezes. Freezing under threat is not a sign that you cannot deal with adrenaline, it is a sign that you belong to the human race. Some people freeze easier than others, but my guess is that any sane person freezes if the threat is real and sudden enough. Adrenaline is a double-edged sword. It can help you to execute a plan in a clearer, faster, more effective way. It can also completely stop your brain from working and completely remove that plan from your mind. One thing that makes all the difference in which it does for you is breathing.
When surprised and scared, the natural reaction for most people is to draw a sudden breath -- and then hold it. When you hold your breath, your brains get less oxygen, and your heart rate keeps on climbing, and your ability to act sensibly goes down fast. The first thing to do when about to panic is to take a deep breath, and then keep on breathing. Get that oxygen into your brain and muscles, and the adrenaline is much likelier to be your friend instead of your enemy. In games or sports, and in a real life situation where you can do so without anyone dying, it is a good idea to spend some time getting your breathing right before trying to do more. To begin with, count it if you have to: in-2-3-4, hold-2-3-4, out-2-3-4. With experience, the first deep breath will trigger the correct breathing.
The second crucial bit of instruction is that the human mind is simply not able to make up new plans for fast-evolving situations when the adrenaline is already pumping and the damage is coming in. (Not even when the damage is to an interweb spaceship - much less, I assume, when the damage is to your physical body.) We think too slow for that, and adrenaline tends to slower that sort of thinking even further. The people who look like they are thinking fast in a situation are actually simply executing an elaborate set of conditioned reflexes and premeditated rules of thumb.
You cannot take that elaborate set and hope to start executing it yourself without experience. Even if the people would be able to explicate it, which they in the vast majority of cases are not, and you would be able to memorize it, without experience you would not be able to recall it in the situation. You would simply freeze, having too many options.
The way to overcome this is something I call "Your Own Battleplan". I advice people to make a very, very simple plan before a combat operation for to execute in case of an engagement. Maximum three steps, each step consisting of one basic action. (For those in the know, I suggest something like "1) orbit the primary, 2) target the primary, 3) engage scrambler" for rookies in frigates.) When shooting starts, your job is to, first, remember to breath, and second, perform the first step of your battleplan. That's all. Don't even try and think further, to begin with.
Once you get that down, add the second step. Once you get that down, add the third. Once you manage all that in an actual engagament, revise your battleplan. At some point, add an "if this happens, I'll do this, otherwise I'll do that" condition there, see if you can pull that off. Add a get-the-fuck-out maneuver that you execute if you need to GTFO, and then see if you can switch plans from "fight" to "flee" with an adequate trigger. After each engagement, go through what happened, what you did, did it work, could you have been more efficient. Keep on adding rules of thumb and more complications (for those in the know: for example, guns, drones, e-war, transversal, switching ammo, etc -- these are all "complications"). Very soon you will be one of those guys the rookies believe can actually plan in a situation.
That's all there is to it, really. Remember to breath. Make plans beforehand, execute them on reflex. Teach people those two things, and they won't freeze anymore -- that is, until they end up in a new, surprising situation. Or take up a new role. Then, unfortunately, it all starts again. In my experience, the "when frozen, breath" reflex tends to transfer over - from EVE to swordsmanship, say. The battleplan, obviously, needs to be different for each context, and you pretty much need to start from the three-step trivial plan for each new one. (My current EVE one has at least a couple of tens of rules of thumb and if/elses. My fencing one is "when confused, attack". I am working up to "when confused, close the line and attack". Yay for complicated...)
So, why do these folks outperform the 1 in 10 who does not freeze? Because the people who freeze know on a very profound gut level that they have to think beforehand, or it will all be screwed. The people who do not freeze often believe that they can think in the situation, so they do not make simple plans. Instead they either execute the first thing that pops into their mind in a situation, or try to memorize complex battleplans and in the adrenaline rush get them wrong. Often they do this repeatedly, without accepting the fact that what they are doing is simply not working. They feel it "should have worked" and that "next time, they'll try something else". But when next time comes, the adrenaline again kicks in, and they cannot figure out what the "something else" should be, and either repeat the same stupid thing, or do another stupid thing.
How much of this would transfer to a situation of real life physical violence? I have no idea, and I hope I will never find out.
Posted in Plain English | 14 comments |

31/10/2009 at 00:29
Excellent entry. And from my experience, 100% true in EVE at least (haven’t fought with anyone since school).
31/10/2009 at 09:46
Nice entry.
31/10/2009 at 12:07
Thanks guys. This is something I have thought of a lot but had no idea that people would have interest in, before I ended up explaining it to some guys and they found it highly so. Figured I’d put it in an entry. On a hindsight it is obvious this is actually something very highly interesting.
31/10/2009 at 13:19
Fascinating stuff. It reminds me of how I drive a car or do other horrifying stuff like walk past a table with a ton of glassware: always plan for the way out. I’m sure there are many people who don’t constantly simulate possible disasters in their heads, but once you do that anyway, thinking about them constructively is a better option compared to just seeing all the kids you’ll run over in quiet suburb streets. ;)
I’ve discussed PvP strategies with some of the more professional player-killers on a MUD I hang out in, and the pattern is very much like the one you describe: they set up single-character aliases for commands to run in a specific sequence beforehand, and when they walk into the room, they’ll just z,x,c,v and possibly 1,2,3,4, and either GTFO (if a hit-and-runner) or rinse and repeat in the next combat round. And no, I don’t think PvP in the form of “who can simulate command stacking fastest without having their client do the stacking” is particularly fascinating by itself. Luckily, PvP is regulated there. (Yeah yeah, anguish.org; you know you want another hobby to eat up your time.)
I’m also curious to know how freezing in the face of a threat against yourself connects to inaction when you need to do something for someone else in danger. I sort of find it hard to believe it’s overconfident hotheads who are the ones to rush to the guy who spontaneously catches fire in a supermarket, but who knows…
31/10/2009 at 13:41
Very true, and nice that you put it into words.
I really need to think of my strategies even when hauling – last week I ran into a pastry-affiliated person while doing a standard shopping run and ran on a not-so-efficient autopilot for a moment.
After getting into warp I managed to breathe and revise my plan, and I did unexpected things. This meant that the pastry-affiliated person went the wrong way and I could return home safely.
31/10/2009 at 15:48
Sini, in all fairness, not all non-freezers are over-confident hotheads. Some of them are quite sensible and reasonable guys. I do not think the non-freezing is a consequence of being a non-thinker, but rather the other way round.
31/10/2009 at 22:28
Very good post. To me it seems that learning to like the rush in a given type of situation helps also because then the situation itself seems more safe/familiar and less of your fuctionality is lost. In fencing it is easily seen when people start to like freeplay and instead of just going through preplanned actions start to go with the joy of play. To tie this to your CF posts: identifying these plans, getting inside their decision cycles, at least to me seems to be a major reason why feints work – give them something familiar, something happily recognizable even through the haze of adrenaline and use that preplanned action against them.
(Also, in my limited experience, the very best do come from the non-freezing crowd. Preplanning is a good tool for us mortals ;)
Funnily enough, the adrenaline rush in fencing freeplay is a joy, but in Eve it is something that I yet cannot fully enjoy, even if techniques are familiar.
01/11/2009 at 00:36
If you want to understand how freezing works in real encounters, I recommend reading a book called “meditations on violence” from Rory Miller
01/11/2009 at 10:48
Miika, incidentally, after talking about the above to people before posting it, the book was recommended to me by others too, and I am currently at Chapter 5. :)
Topi, since when do you play EVE??
01/11/2009 at 10:51
EVE for a couple of years. I even fly under the same alliance banner as you nowadays ;) (roughriders, Wyld)
01/11/2009 at 11:50
Well I’ll be damned, why does no one ever tell me anything? But belated welcome and all that jazz. ;)
01/11/2009 at 12:46
Nice summary. I think fight/flight/freeze/freak-out about covers the usual responses.
I’m reminded of two things that aren’t entirely relevant, but…
The kakapo — an endangered New Zealand parrot — freezes when startled. This was an effective strategy against sight-hunters, but not so good against scent-hunters. Nor was it effective against human feather-and-curiosity collectors, who discovered you could shake a tree and have kakapo fall out of it. (http://nielsenhayden.com/makinglight/archives/011748.html)
Also, that I tend to forget to breathe when I’m concentrating. It’s not like I’m going to pass out, but I’m also not getting the best oxygen exchange. Must remember that and do something about it.
01/11/2009 at 12:48
The link about should be http://en.wikipedia.org/wiki/Kakapo#Ecology_and_behaviour
And I’ll know about strikethrough for next time. wry grin
18/11/2009 at 07:10
The numbers are pretty close in real life. The US military commissioned a study during WWII of combat effectiveness. They discovered the “best kept dirty secret” of every combat unit—all but about one in ten soldiers absolutely froze in combat. I wish I could remember the name of the psychiatrist who conducted the study. I think he may have been a chaplain. It’ll come to me.
They didn’t understand what made that one in ten an efficient fighter, and haven’t been able to replicate that through training, but it drastically changed combat training for Vietnam and beyond. Most “war fighter” training now focuses on repetition and muscle memory.
Or course, this has its down side. It’s hypothesized that much of the PTSD apparent in Vietnam (and later) veterans may be as a result of “muscle memory combat,” when your body efficiently auto-pilots (Hi, Pare) through situations your mind isn’t quite ready to process (especially if your auto-piloting results in kills or deft maneuvering around a fallen comrade’s various viscera in the performance of your tasks).
That 10% “natural born killer” phenomena isn’t any better understood today, but it is apparently a genetic trait, and I’ve seen some literature that suggests veteran instructors can spot it in boot camp on day one.